Via Spiga
5/211 Ben Boyd Rd,
Neutral Bay
appointments@via-spiga.com.au
(02) 8213 3539
  • Monday

    closed

  • Tuesday

    10am - 8pm

  • Wednesday

    10am - 8pm

  • Thursday

    10am - 8pm

  • Friday

    10am - 7pm

  • Saturday

    9am - 5pm

  • Sunday

    Closed

Refund Policy

Return & Refund Policy

Thank you for shopping at our online store.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Full refunds, including shipping, will be available in the instance of major faults/defects.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.